Official Brand Notice
Protect Yourself. Buy Genuine AEGIS.
To protect our customers from counterfeit and unauthorized products, AEGIS issues the following official notice.
AEGIS Dynamic® is sold exclusively through our official website
Every genuine AEGIS product includes:
✔ Purchased through the official website
✔ Bluetooth pairing name displays "AEGIS"
✔ Retail packaging displaying the AEGIS® brand name
✔ Support through the official mobile app
✔ Official customer support: support@aegisxs.com
Beware of Unauthorized Websites
We have recently identified third-party websites using the AEGIS brand name, product images, videos, and marketing materials without authorization to promote imitation or uncertified products.
These websites are not affiliated with AEGIS and are not authorized to manufacture, market, distribute, or provide warranty services for AEGIS products.
This includes, but is not limited to, websites operating under names such as:
Pil****ax, Zen****ra, Phy****as, Sono****x, Har****ix.
Products purchased through unauthorized sources may not qualify for:
- Official warranty
- Firmware updates
- Product authenticity verification
- Technical support
- After-sales service
Help Protect the AEGIS Community
If you discover websites, advertisements, marketplaces, or social media accounts suspected of selling counterfeit or unauthorized AEGIS products, we encourage you to report them.
Your report helps protect customers worldwide and supports our ongoing efforts to combat counterfeit products.